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What is Delay OK
This is flight delay insurance which covers you for delays suffered on your outbound and / or home bound flight.
To preview your policy document click here.
What is insured
- £150 flight delay compensation
- Delayed departure - A benefit after a delay to your outbound and / or return flight at the departure point.
- UK Residents (excluding Isle of Man or Channel Islands)
What is not insured
- Claim circumstances you were aware of before your policy was issued or journey was booked (whichever is the later).
- Claims that are caused as a direct or indirect result of something you are claiming for such as loss of earnings as a result of being delayed in returning.
- NON-UK Residents
Where am I covered?
Cover is available for flights to / from any worldwide country from / to your home country. The flights you have chosen to cover will be shown on your insurance confirmation.
You will not be covered if you travel to a country or region where the Foreign and Commonwealth Office has advised against all travel or all but essential travel. For further details, visit gov.uk/foreign-travel-advice
Are there any restrictions on cover?
- Cover is only available to residents of the UK.
- There are gerneral conditions and exclusions that apply to the policy. You should read the policy document in full before confirming your purchase.
This is flight insurance which covers you for delays, cancellation and diversions suffered on your outbound and / or home bound flight.
To preview your policy document click here.
What is insured
- Industrial action / staff shortages
- Bad weather
- Aircraft grounding / mechanical breakdown
- Anti-social behaviour
- Closure of airspace
- Damage to departure or arrival airport
What is not insured
- Anything which is caused by you not checking in at the departure airport when you should have done.
- Any missed connections.
- More than one disruption event per person insured for each insured flight.
Where am I covered?
Cover is available for flights to / from any worldwide country from / to your home country. The flights you have chosen to cover will be shown on your insurance confirmation.
You will not be covered if you travel to a country or region where the Foreign and Commonwealth Office has advised against all travel or all but essential travel. For further details, visit gov.uk/foreign-travel-advice
Are there any restrictions on cover?
- Cover is only available to residents of the UK.
- There are gerneral conditions and exclusions that apply to the policy. You should read the policy document in full before confirming your purchase.
Your Passengers
That's it your flight is now Covered
Thank you for purchasing flight delay insurance policy with DelayOK. The flights covered by this policy are:
Your policy document and schedule are attached. Please take a moment to check that the cover meets your requirements.
Now that you have paid your premium you can relax and look forward to the flight. We do the rest. This is what happens next:
- We track your flight
- We establish whether your flight is departing 3 hours or more after the scheduled departure time
- We contact you to confirm the delay claim and make payments to your specified account for any valid claim. You do not need to contact us.
- If you also want the peace of mind that you’re covered on your return trip, log into your account
If you want to take advantage of our Fast Claim payment service you can register for a DelayOK account and enter your details in advance. Sign-in to your account at anytime to check the status of your policies.
Check your policy document for details of cover, how to make a claim and for our complaints procedure.
We hope you have a great, trouble free flight but remember you have purchased some peace of mind with DelayOK!
What Next?
Now you are covered for delay you can track your flight in your existing policy area please click below to login.
Existing Policy
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